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Apple OS X Support Essentials 10.9 Sample Questions:

1. What OS X application is set as the default for opening archive files?

A) You can choose to ignore ownership on any non system volume. This will ignore any ownership rules and grant any logged-on user unlimited access to the contents of the volume. It's a potential security risk because it will allow any local user account to have full access to the volume, even if that user didn't originally mount the volume.
B) The default folders in a user's home folder are Desktop, Documents, Downloads, Library (hidden), Movies, Music, Pictures, and Public. Optional home folder items include Applications and Sites folders.
C) By default on OS X, opens Archive Utility, the default application for opening zip archivefiles. Archive Utility, expands the contents of the zip archive next to the same location as the original zip archive.
D) The four erase options in Disk Utility are: Fastest, which simply replaces the volume's directory structure A second choice, which provides good security by writing zeros on top of all the previous disk data A third choice, which provides even better security by writing three separate passes of information on top of the previous disk data Most Secure, which provides the best security by writing seven separate passes of information on top of the previous disk data

2. When a user chooses Shut Down from the Apple menu, what process quits all of the user's open applications and tells the kernel to power down the computer?

A) kernel_task
B) init
C) launchd
D) loginwindow

3. What's the security risk of enabling client sharing services?

A) Any application that supports Auto Save and the Finder can manage document locking.
B) If a network device needs to send data to another network device on the same LAN, it addresses the outgoing packets based on the destination device's MAC address.
C) If a client sharing service is compromised, an unauthorized user can control your Mac and execute unwanted applications or processes.
D) Assuming the default settings for OS X, a standard user can only configure directly attached or local network printers from the Print dialog. Also, the appropriate drivers must be installed before the standard user configuring the printer.

4. Bluetooth devices must be paired to each other forcommunication to occur. Bluetoothpreferences in the System Preference application is responsible for pairing your Mac withBluetooth peripherals. You can quickly open Bluetooth preferences from the Bluetooth statusmenu.

A) Which action must take place in order for a Mac to communicate with a Bluetooth peripheral? Where can this be configured?
B) What two methods are used to hide items from the Finder?
C) Which items aren't loaded when OS X Safe Boots?
D) What are some privacy and security concerns with the Spotlight service?

5. How does the keychain system help protect yourinformation?

A) By default, system files and security updates are automatically installed when available.
B) When fast user switching is enabled, all users are allowed to see other users' locally connected disks.
C) Time Machine always ignores temporary files, Spotlight indexes, items in the Trash, log files, and anything else that can be considered a cache. Time Machine also ignores any files an application has defined as exempt, or any files you have defined as exempt in Time Machine preferences.
D) The keychain system manages encrypted files that are used to securely save your items. By default, every user has login and Local Items keychains that use the same password as his account. Not even other administrative users can access your keychain secrets without knowing the keychain's password.

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