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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer would like to use Analytics to drive business growth, reduce fraud, and increase efficiency. However, budgets are limited and the customer would like to use IBM Spectrum Scale to save money with the current storage infrastructure.
Which two IBM Spectrum Scale characteristics are applicable? (Choose two.)

A) Reduce costs by using only high capacity drives.
B) Increase physical storage capacity to handle Analytics.
C) Reduce operational efficiency to increase performance.
D) Increase storage utilization to defer future storage purchases.
E) Identify the data that a company can dispose of.

2. A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?

A) Place the order with height and weight reduction delivery.
B) Place the order with only 6 modules then perform a MES upgrade.
C) Place the order, then have the installer take apart and reassemble the XIV.
D) Place the order with just 1 TB drives.

3. A customer wants a new tape library. The customer currently uses LTO-4 tapes but has some older archive tapes on LTO-3.
What is the highest level tape drive the customer can install and still read the older archive tapes and write to current tapes?

A) LTO-3
B) LTO-5
C) LTO-6
D) LTO-4

4. A customer is interested in controlling the rapid growth of its database environment while providing the highest performance and lowest latency.
Which solution satisfies the customer's requirements and provides the best Total Cost of Ownership?

A) XIV Gen3 with SSD
B) DS8870
C) IBM FlashSystem 840
D) IBM FlashSystem V840

5. A manager is evaluating XIV as a new storage solution because of an extensive utilization of snapshots in the production environment. The storage administration team is a mobile workforce and the manager is concerned about running out of snapshot capacity before an administrator can respond.
How can the solution architect respond to the manager's concern?

A) Show how the storage administrator can remotely increase the size of the available snapshot space in a pool by using the mobile dashboard.
B) Demonstrate the ability of the XIV to automatically convert LUNs to thin-provisioned within a storage pool to free up space for snapshots.
C) Explain how custom alerting can be configured in the GUI and push notifications can be sent from IBM support to an Apple or Google service.
D) Provide details on IBM Custom Technical Support, which automatically includes remote administration of an XIV system.

Solutions: