HP HP2-I14 Exam : Selling HP Supplies 2020

  • Exam Code: HP2-I14
  • Exam Name: Selling HP Supplies 2020
  • Updated: Aug 04, 2026
  • Q & A: 36 Questions and Answers

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HP HP2-I14 Exam Syllabus Topics:

SectionObjectives
Value Proposition and Differentiation- Cost efficiency and total cost of ownership
- Print quality and reliability positioning
Channel Sales and Positioning- Competitive comparison fundamentals
- Selling strategies for HP Supplies
Sustainability and Recycling Programs- HP Planet Partners recycling program
Customer Needs and Printing Use Cases- Enterprise and managed print environments
- Home and small office printing requirements
HP Printing and Supplies Portfolio Overview- Printing hardware and consumables ecosystem
- Ink and toner product families

HP Selling HP Supplies 2020 Sample Questions:

1. What is an advantage of EcoSmart Toner?

A) premium quality prints with less energy
B) longer print permanence and greater resistance to smudging
C) faster print speeds and better color precision
D) compatibility with a wider range of HP and non-HP printers


2. What are three technology Innovations of HP Jetlntelligence? (Select three.)

A) Page Maximlzer
B) Pigment-based Ink
C) Print Gauge
D) ColorLok
E) Auto-Seal Removal
F) instant ink


3. A customer experiencing rapid growth is extending its hours of operation to keep up with demand. Because budget for supplies is limited, the customer plans to buy non-HP ink and toner supplies. What should you tell this customer about the benefits of using Original HP supplies? (Select two.)

A) Original HP supplies work the first time, every time.
B) Original HP supplies are less expensive than non-HP cartridges when bought in bulk.
C) Non-HP supplies are not recyclable and are costly to dispose of properly.
D) Original HP supplies help reduce service calls, minimizing printer downtime.
E) Non-HP supplies are usually counterfeit and buyers can be subject to fines.


4. Why is using remanufactured toner cartridges bad for business? (Select two.)

A) Compared to Original HP cartridges, remanufactured toner cartridges have a larger carbon footprint.
B) Remanufactured toner cartridges generate more heat than Original HP cartridges.
C) Compared to Original HP cartridges, remanufactured toner cartridges use a greater volume of ink.
D) Using non-HP toner cartridges instead of Original HP cartridges is more likely to require a service call.
E) Remanufactured toner cartridges consume more energy faster compared with Original HP cartridges.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A,C,E
Question # 3
Answer: A,D
Question # 4
Answer: A,E

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