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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. Which is a key benefit of SmartCloud Engage over Google Apps?

A) Support for hybrid cloud configurations
B) Meetings
C) More file storage offered by Engage
D) All of the above

2. Which of the following is a potential sales opportunity for SmartCloud for Social Business?

A) Whitespace customers who do not currently do business with IBM.
B) Lotus customers that have stated an intent to move to another collaboration platform.
C) All of the above
D) A satisfied Lotus customer.

3. In what scenario is a Step-up part used?

A) To convert a trial to a paid subscription
B) To offer a multi-year subscription
C) To offer the customer a price incentive if they have active on-premises S&S agreements
D) To allow an upgrade from SmartCloud Notes to SmartCloud Meetings

Solutions: