IBM M2010-727 Exam : Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1

  • Exam Code: M2010-727
  • Exam Name: Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1
  • Updated: Aug 02, 2026
  • Q & A: 53 Questions and Answers

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IBM M2010-727 Exam Syllabus Topics:

SectionObjectives
Sales Methodology- Engagement and positioning
  • 1. Value-based selling techniques
    • 2. Stakeholder alignment
      - Solution selling approach
      • 1. Identifying customer pain points
        • 2. Mapping solutions to business outcomes
          IBM Cloud Value Proposition- Competitive positioning
          • 1. Hybrid cloud differentiation
            • 2. Integrated service management advantages
              - Business value messaging
              • 1. Cost optimization and operational efficiency
                • 2. Risk reduction and compliance support
                  IBM Cloud and Smarter Infrastructure Overview- IBM Cloud portfolio positioning
                  • 1. IBM hybrid cloud strategy overview
                    • 2. Cloud computing concepts and service models
                      Cloud & Service Management Solutions- IT Service Management (ITSM) capabilities
                      • 1. Incident, problem, and change management concepts
                        • 2. Service desk and workflow automation
                          - Monitoring and APM solutions
                          • 1. Infrastructure monitoring concepts
                            • 2. Application performance monitoring basics

                              IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:

                              1. Which of the following servers are counted as a Managed Virtual Server in Netcool Operations Insight?

                              A) Managed logical partitions
                              B) An unpartitioned physical server
                              C) Managed virtual machines running on an ESX server
                              D) Integrated Facility for Linux (IFL) processors
                              E) All of the above


                              2. The Endpoint and Mobility Management portfolio of solutions and capabilities align with which IBM division?

                              A) Cloud & Smarter Infrastructure
                              B) Smarter Solutions
                              C) Collaboration Solutions


                              3. The new IBM lightweight agents are designed to provide a monitoring service, why is that important?

                              A) Because application stakeholders have application health dashboards no matter where the application is running
                              B) Because these agents may be installed on-premise, in private clouds or in public clouds
                              C) Because traditional agents installed on physical servers cannot usually be installed in Public Clouds
                              D) All of the above


                              4. Which of the following capabilities were added in APMv7.7?

                              A) Extended coverage to include Ruby, MySQL, Mongo DB, and Python
                              B) Integrated Analytics into APM
                              C) Added user experience monitoring for mobile users
                              D) All of the above


                              5. The IBM SmartCloud Analytics portfolio includes which of these three capabilities?

                              A) Streams. Big Insights and alerts
                              B) Predict, search, and optimize
                              C) Search. Watson, and alert
                              D) Predict, alert, and search


                              Solutions:

                              Question # 1
                              Answer: E
                              Question # 2
                              Answer: A
                              Question # 3
                              Answer: B
                              Question # 4
                              Answer: A
                              Question # 5
                              Answer: B

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