2023 Realistic CIS-HR Dumps Latest ServiceNow Practice Tests Dumps
CIS-HR Dumps PDF - CIS-HR Real Exam Questions Answers
The ServiceNow CIS-HR Certification Exam is an essential certification for professionals who work with ServiceNow's HR module. The exam is designed to test the candidate's knowledge and skills in a wide range of areas related to HR, and it is highly respected in the industry. By obtaining this certification, professionals can advance their careers and increase their earning potential, while organizations can ensure that their employees have the necessary skills and knowledge to effectively manage their HR processes.
The ServiceNow CIS-HR exam is a comprehensive exam that tests the knowledge and skills of individuals in various areas of HR. The exam consists of multiple-choice questions, and candidates are required to pass the exam with a score of at least 75%. The exam is administered online, and candidates can take the exam from anywhere in the world.
NEW QUESTION # 16
What do Client Roles define?
- A. Access for new hires, employees, alumni, contingent, and contract workers.
- B. Named roles (eg VP of Operations, SVP Sales) for a customer's clients.
- C. Groups for the customer's clients.
- D. Roles that come into force if user uses a browser client.
Answer: A
NEW QUESTION # 17
When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?
- A. HR Service, Topic Detail, Topic Category, COE.
- B. HR Service, Topic Detail, COE.
- C. HR Service, Topic Category, Activity Category, Activities, COE.
- D. HR Service, Topic Category, COE.
Answer: A
NEW QUESTION # 18
On the HR Case form, some HR Services have associated Response templates.
What determines which HR Services have Response Templates?
- A. The User Criteria on the HR Service
- B. The HR Criteria on the Response Template record
- C. The HR Criteria on the HR Service
- D. The table and conditions on the Response Template record
Answer: D
NEW QUESTION # 19
If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?
- A. Only an HR Admin
- B. Only an HR Manager
- C. Any HR professional
- D. Only the assigned to person
Answer: B
NEW QUESTION # 20
What types of HR Document templates may be created in ServiceNow? (Choose two.)
- A. Text document templates
- B. PDF document templates
- C. Word document templates
- D. Document Templates
Answer: B,D
NEW QUESTION # 21
An employee in Chicago submits a request using the Employee Service Center. The HR Case template associated with the HR Service defines the Skills needed, but not an Assignment Group.
Using base platform functionality, which of the following is the first step the system takes to assign the Case?
- A. An Assignment Rule creates a list of possible assignees
- B. A Matching Rule assigns the Case to a group
- C. The Case must be manually assigned
- D. An Assignment Rule assigns the Case to a group
Answer: D
Explanation:
Explanation/Reference:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources- global/concept/c_UseAssignmentRules-global.html
NEW QUESTION # 22
In the base ServiceNow instance, how are User Criteria used?
- A. To control which users can access the HR Service Portal
- B. To control read and write access to Knowledge bases and articles
- C. To control which users can access the HR Case application
- D. To control what a user sees in the information and suggested reading widgets
Answer: B
NEW QUESTION # 23
If you have both Admin and HR Admin roles and wanted to configure an Access Control for the Employee Relations Cases table, what must first be done?
- A. Manually add the security_admin role to your User record
- B. Add the Delegated Developer role to your User record
- C. From the User dropdown in the banner, elevate your role to security_admin
- D. Nothing would need to be done
Answer: B
NEW QUESTION # 24
The HR Profile table is used to track information for what Employment types? (Choose three.)
- A. Spouse
- B. Other
- C. Contractor
- D. Full Time Employee
- E. Potential Employee
- F. Temporary Employee
Answer: C,D,F
NEW QUESTION # 25
If the HR Admin [sn_hr_core.admin] needs to develop within the HR application but cannot have the system Admin role, what additional role should be granted?
- A. Scoped Developer [sn_hr_core.developer]
- B. Delegated Developer [delegated_developer]
- C. HR Basic [sn_hr_core.basic]
- D. HR Manager [sn_hr_core.manager]
Answer: B
NEW QUESTION # 26
The customer you will be implementing for wants to utilize Now Mobile.
What is the minimum HR SKU they may purchase that includes Now Mobile?
- A. HR Service Delivery Professional
- B. HR Service Delivery Enterprise
- C. Now Mobile is a standalone solution
- D. HR Service Delivery Standard
Answer: D
NEW QUESTION # 27
The Knowledge bases searched for the Knowledge results section on an HR Case are determined by what?
- A. Contextual Search configuration
- B. HR Service configuration
- C. Knowledge Management configuration
- D. HR Criteria configuration
Answer: D
NEW QUESTION # 28
In which Application Scope is the Lifecycle Events table contained?
- A. Human Resources: Service Portal
- B. Human Resources: Core
- C. Human Resources: Integrations
- D. Human Resources: Lifecycle Events
Answer: D
NEW QUESTION # 29
When the Lifecycle Events application is installed, the LE Admin role is granted to which role?
- A. It is not added to other roles
- B. HR Basic [sn_hr_core.basic]
- C. HR Admin [sn_hr_core.admin]
- D. HR Manager [sn_hr_core.manager]
Answer: C
NEW QUESTION # 30
In the Create Bulk Cases module, which Filter by options are available in the dropdown? (Choose four.)
- A. Document Template
- B. User Criteria
- C. HR Service Template
- D. Upload File
- E. HR Template
- F. HR Criteria
- G. HR Profiles
Answer: B,D,F,G
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ task/t_CreateBulkCases.html
NEW QUESTION # 31
HR Profiles may be created for multiple employees using conditions and criteria in which module?
- A. Generate HR Profiles
- B. Create Human Resources Profile
- C. Create new Case
- D. Bulk Cases
Answer: A
NEW QUESTION # 32
The ServiceNow SIM methodology is based around what generic methodologies?
- A. Scrum and XP
- B. Agile and Waterfall
- C. Waterfall and Rapid Application Development (RAD)
- D. Prince
Answer: A
NEW QUESTION # 33
What type of information does the HR Profile contain?
- A. A user's password
- B. User login and department information
- C. Personal employee data
- D. Group membership and role information
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/ concept/c_HRProfileRecords.html
NEW QUESTION # 34
After the HR Admin [sn_hr_core.admin] role has been removed from the Admin role, how may a user with only the Admin role add members to HR groups?
- A. The Admin must impersonate an HR Admin to add members to HR groups.
- B. The Admin must elevate their role to security_admin to add members to HR groups.
- C. The Admin follows the same process as with any group membership change.
- D. The Admin can no longer add members to HR groups.
Answer: D
NEW QUESTION # 35
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